Privacy Policy

Last Updated: 10/27/2025

Introduction

Downtown Tinley Dental (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.downtowntinleydental.com and use our services.

Information We Collect

Personal Information You Provide

Contact Information: Name, email address, phone number, mailing address

Appointment Information: Preferred appointment times, reason for visit

Medical Information: Dental history, symptoms, insurance information (when provided voluntarily)

Communication Records: Messages sent through contact forms, emails, or phone calls

Information Automatically Collected

Website Usage Data: IP address, browser type, device information, pages visited

Cookies and Tracking: We use cookies to improve your browsing experience and analyze website traffic

Location Data: General geographic location based on IP address

How We Use Your Information

We use your information to:

• Schedule and manage dental appointments
• Provide dental care and treatment
• Communicate about services, appointments, and follow-up care
• Process insurance claims and billing
• Improve our website and services
• Comply with legal and regulatory requirements
• Send marketing communications (with your consent)

How We Share Your Information

We may share your information with:

Healthcare Providers: Other dental professionals involved in your care

Insurance Companies: For claims processing and verification

Service Providers: Third-party vendors who help us operate our website and practice

Legal Requirements: When required by law or to protect our rights

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

HIPAA Compliance

As a dental practice, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled according to HIPAA privacy rules. You have rights regarding your PHI, including the right to access, amend, and request restrictions on its use.

Cookies and Tracking Technologies

Our website uses cookies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Enable social media features

You can control cookies through your browser settings, but disabling them may affect website functionality.

Third-Party Services

Our website may include links to third-party websites or services, including:

• Google Analytics for website analytics
• Social media platforms
• Online scheduling systems
• Payment processors

These third parties have their own privacy policies, and we are not responsible for their practices.

Data Security

We implement appropriate security measures to protect your information, including:

• Encrypted data transmission (SSL certificates)
• Secure servers and databases
• Access controls and authentication
• Regular security assessments

However, no method of transmission over the internet is 100% secure.

Your Rights and Choices

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Request a copy of this privacy policy

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and how it’s used, and the right to request deletion of personal information.

Changes to This Privacy Policy

We may update this privacy policy periodically. We will notify you of significant changes by posting the updated policy on our website with a new “Last Updated” date.

Contact Information

If you have questions about this privacy policy or our privacy practices, please contact us:

Downtown Tinley Dental
17859 Oak Park Ave
Tinley Park, IL 60477
Phone: 708-532-0091
Email: contactus@downtowntinleydental.com